Episodes
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Short Break, Big News: What’s Next for SaaSMe Unfiltered
OCTOBER 07, 2025
Big things are happening behind the scenes at SaaSMe Unfiltered! In this short update, Cory Wheeler shares why the podcast is taking a brief break, and what you can look forward to when we return this fall. Learn how to stay connected so you're the first to know when new episodes drop...
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SaaS Ops in Action: How Insurity Built a System That Works
SEPTEMBER 23, 2025
SaaS sprawl doesn’t fix itself—smart operations do. Vlad Tsapko, VP of Business Operations at Insurity, breaks down how his team built a functional, data-driven SaaS Management program that reduces waste and supports business growth. In this episode, you’ll hear why SaaS Ops is essential for m...
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How Imagine Learning Operationalized SaaS Change Management
SEPTEMBER 09, 2025
How do you bring order to SaaS sprawl without killing innovation? Aaron Bass, IT Operations Analyst at Imagine Learning, shares how the Business Transformation team became “ruckus makers for good,” driving structure, clarity, and true change management in a fast-growing, post-M&A environme...
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Inside Hyatt’s Plan for Continuous Software Audit Control
AUGUST 19, 2025
When an audit flagged opportunities in Hyatt’s software management program, Jennifer Clark used that as a launchpad to rethink SaaS governance from the ground up. Jennifer, Global IT Asset Manager at Hyatt Corporation, shares how consolidating data, understanding ownership, and embedding compl...
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Third Time's the Charm: How MGM Finally Cracked SaaS with FinOps
AUGUST 05, 2025
After several attempts to launch a successful SaaS Management program, TJ Johnson recognized that the FinOps approach needed to shift. As Lead Architect for Platform Economics at MGM Resorts International, he shares how starting with visibility—before diving into optimization—helped his team f...
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Standing Up SaaS Management: A People, Process & Tech Blueprint
JULY 22, 2025
500+ applications. Stitched-together spreadsheets. No clear owners. That’s what Ksenia Kouchnirenko inherited when she joined Verkada as VP of Enterprise Operations & Technology. In this episode, she shares how she stood up a SaaS Management program from scratch to bring visibility, accoun...
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From Chaos to Control: Applying FinOps Thinking to SaaS
JULY 08, 2025
What happens when a cloud FinOps expert takes on the unruly world of SaaS? Ridge Fussell, Senior Manager of FinOps at The Home Depot, reveals the surprising complexity behind managing SaaS at scale—and why it's nothing like managing cloud. In this episode, learn why SaaS Management requires a ...
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SaaS Renewal Management, Explained
AUGUST 27, 2024
When does Smartsheet renew? Are we getting a fair price for Zoom? Do we really need 100 enterprise licenses? Each SaaS renewal requires time to prepare so you can answer these questions – and more. In this episode, Ben Pippenger explains SaaS renewal management and the ideal process you should...
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SaaS License Management, Explained
AUGUST 13, 2024
License waste runs unchecked in most organizations today. In fact, Zylo’s SaaS Management Index shows that on average 49% of licenses are unused each month, adding up to $18M in wasted spend each year. Sure, money speaks. But this risk goes beyond your bottom line, impacting security, operatio...
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SaaS Inventory Management, Explained
JULY 30, 2024
How many applications do we really have? What apps are being expensed by employees? Are there potential security risks we don’t know about? You’ll get answers to these questions and more by practicing SaaS inventory management. In this episode, Ben Pippenger will explain the ins and outs of wh...
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